NuWaves Engineering feels very strongly about customer support, and endeavors to simplify the process as much as possible.

We respond quickly with whatever it takes to get the job done right. We are engaged in your success and endeavor to build lasting relationships. 

Business Information

NuWaves is a Veteran-Owned Small Business (VOSB).
NuWaves’ Cage Code is 1ZJ73


132 Edison Drive, Middletown, Ohio 45044

Business Hours:

Mon – Fri | 8 am to 5 pm | EST



Submit a Technical Question or RMA Request

Technical Questions

Our team of caring patriots are ready to assist you. Please feel free to call during office hours, email, or contact us via the form above.

Product Returns

Before sending products back for repair, please request a Return Material Authorization (RMA) Number by calling, emailing, or contacting us via the form above.



Warranty & Repair Policy


Quality Certification


Export Compliance Policy


Export Licensing Fee


Privacy Policy

Product End of Life Disposal

Safety is a guiding principle of NuWaves Engineering. We ensure safe production and operation of our products, as well as end-of-life disposal. Improper disposal can adversely affect the environment, wildlife and human health. Please follow these guidelines when disposing of a NuWaves product:

  • Do not remove the lid or any hardware
  • Do not remove components from the circuit card assembly
  • Do not incinerate
  • Do not crush or shred
  • Do not dispose of as unsorted municipal waste
  • Do not export e-waste outside of the original destination country for recycling
  • Utilize an e-Steward or ISO14001 certified e-waste recycler
  • Consider export controls during recycler selection
  • If a NuWaves product is incorporated into a larger system or sub-system, ensure that these guidelines are followed at system end-of-life
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